Cancellation policy

Updated: 20 July 2026

This Purchase Options Cancellation Policy applies when a product on olirs.com is offered through Auto-Replenish or another recurring purchase option. It supplements the OLIRS Terms of Service and Return, Refund and Cancellation Policy. Mandatory consumer rights remain unaffected.

1. Clear consent before purchase

Before you place a subscription order, the product page and checkout display the product, delivery frequency, recurring price or discount, shipping charges, taxes where applicable, and that future payments will be collected automatically until cancellation. By choosing Auto-Replenish and completing checkout, you authorize those recurring charges to your selected payment method.

2. Auto-Replenish discount

Where the Auto-Replenish offer is displayed, eligible products receive 15% off the first subscription order and 10% off subsequent renewal orders. The price and discount shown in checkout control for that order. A discount cannot be combined with another offer unless checkout expressly allows it.

If a recurring price or other material subscription term changes, OLIRS will give advance notice where required by law. You may cancel before the change takes effect.

3. Renewal schedule and payment

Renewals are generated at the interval selected before checkout. Unless you cancel, pause or skip in time, the saved payment method is charged automatically when each renewal order is generated. Taxes and shipping may vary based on the delivery address, current rates, and applicable law and are shown or calculated for the renewal where supported.

4. Skip, pause, change or cancel future renewals

You may skip, pause, reschedule or cancel future Auto-Replenish deliveries without a cancellation fee through the subscription-management link in your account or subscription emails, or by contacting support@olirs.com. Cancellation stops future renewals and does not by itself cancel an order that has already been generated.

To avoid the next charge, complete the change before the next renewal order is generated. Removing a payment method or deleting an account does not cancel an active subscription unless the subscription portal or OLIRS confirms cancellation.

5. Cancelling an order already generated

A generated order, including a renewal order, may be cancelled through account.olirs.com or by contacting support@olirs.com within 15 minutes of order creation and while the affected item remains unfulfilled. After that window, cancellation is not guaranteed because fulfilment may already have begun; eligible items can then be returned under the OLIRS Return, Refund and Cancellation Policy. Statutory withdrawal rights remain unaffected.

6. Returns and refunds

Subscription products are subject to the same eligibility, hygiene-seal, return-shipping and refund rules as one-time purchases. Cancelling a subscription does not automatically create a refund for a prior order. See the Return, Refund and Cancellation Policy linked in the storefront and checkout.

7. Failed payments

If a recurring payment fails, OLIRS or its subscription provider may retry the charge and notify you. A subscription may be paused or cancelled after repeated failure. We do not charge a separate cancellation fee.

8. Contact

Swiss Creative Global Sàrl (OLIRS)
Rue de la Lécheretta 21
1630 Bulle, Canton of Fribourg
Switzerland
Email: support@olirs.com